NEXUM PANELiQ

NEXUM PANELiQ exchanges data with Debt Collection Agencies and law firms. The module allows you to send new instructions, exchange updates on activities, payments and declarations, and use Champion/Challenger scorecards with configurable business rules to refer accounts to the most appropriate Debt Collection Agency or law firm at the right time. Dedicated functionality supports vulnerability management, income and expenditure assessments, affordability reviews and payment plans. A comprehensive reporting suite provides performance metrics, success ratios, collection costs and other key statistics, ensuring accounts are managed in the most cost-effective, results-driven way while providing an up-to-date view of case progression.

The benefits are increased recovery yield, stronger operational control and continuous supplier optimisation. Champion/Challenger scorecards and configurable business rules automatically route accounts to the most appropriate Debt Collection Agency or law firm based on customer, account and behavioural characteristics, maximising recoveries while minimising collection costs. End-to-end data exchange provides visibility of activity, payments and declarations, ensuring every case reflects the latest position. Dedicated functionality for tracking outcomes including vulnerability, income and expenditure, affordability assessments and payment plans helps support compliant, customer-focused collections. A comprehensive reporting suite delivers objective performance metrics, success ratios, collection costs and other key statistics, enabling evidence-based supplier management and informed placement decisions. Manual placement and monitoring are significantly reduced, freeing resources for higher-value activities. For organisations that outsource collections, PANELiQ provides the foundation for a modern, data-driven panel management strategy that delivers improved governance, better customer outcomes and a rapid return on investment.